FAQ's

Q1. how do i create my Video Invitation?

A1. Once the order is placed with all the correct details. It is completed through automation. You would get a notification on the app, as soon as the order is ready.

Q2. What is the cost of creating a video Invitation?

A2. All the prices depend upon the quality and amount of time to render it. We have tried best to keep the prices to lowest possible.

Q3. Can you adjust my images in order to zoom, crop and color correct those?

A3. No, the order is completed through automation. Hence no changes will be made to uploaded images.

Q4. Can i share the video invitation with my relatives and friends?

A4. Yes, video invitations can be shared from your order history.

Q5. Will these free video invitation be free always?

A5. Yes, all the free video invitation will be free always. Sometimes you would get premimum invitation as well for free.

Q6. Can i get watermark removed from my free invitation?

A6. Yes, all the free invitation are available with paid option as well.

Q7. Can i get my invitation within 2 minutes?

A7. Yes, if there is no back log on our server. Else the render queue time will be shown in your order details.

Q8. Can i make more than one free invitiation?

A8. Yes, free invitations can be made as many as you want.

Q9. Can the invitations be made in other languages like hindi, tamil, telegu as well?

A9. No, multi language feature is not available currently in the app. But it is there on our roadmap. You will get this in future.

Q10. My video is not playing?

A10. We deliver the invitation video in MP4. Please try to play this in vlc or mx Player.

Q11. Can i get my video invite in 2 mintues even on sunday?

A11. Yes, our render servers are on 24x7.

Q12. How would i know, that my video invitation is ready?

A12. You will get notification on the app. Once the order is complete.

Q13. My money is deducted but order is not placed.

A13. Please email us with details of transaction ID, date and time. We will refund your full amount.

Q14. Can i place custom order?

A14. No, custom order is not available right now in the app. But it is in our road map. And you can see this in future.

Q15. Can i add my own BG music?

A15. No, custom music is not available right now in the app. But it is in our road map. And you can see this in future.

Q16. If there is a mistake in text from my end. Can i correct it?

A16. Yes, details can be edited anytime, before placing the order by using back button.

Q17. Can i edit details after the video invitation is ready.

A17. No, this feature is not available right now in the app. But it is in our road map. And you can see this in future.

Q18. Will i get my money back if i don't like the video invitation once my order is ready.

A18. No, you will not get any refund. Once the order is placed. Refund is available only in the case of order failing. Which can be requested through mail with details.

Q19. Is may all the detail and data safe on the App?

A19. Yes, absolutley. All the data is safely place on our secured servers. And gets auto deleted after one day of order delievery.

Q20. Can i make video invitation with out login?

A20. No, you can browser through the content using guest login. But registration/login is required to place any order.